Domain Protection

Keep Your Domain
Safe & Private

Your domain is your online identity. Shield it from spam, thieves, and accidental loss with Salama Hosting's complete Domain Protection — WHOIS privacy, theft lock, auto-renewal, and real-time alerts in one package.

Free with annual plans Works on all TLDs Instant activation
WHOIS Privacy
Theft Lock
Auto-Renewal
Real-time Alerts
1 in 5
domains are targeted for theft annually
83%
of owners leave WHOIS data fully exposed
$1,000+
average cost to recover a stolen domain
100%
of our protected domains stay safe

Everything Your Domain Needs

One protection package covers every threat your domain could face.

WHOIS Privacy Shield

Your name, phone number, and email address are replaced with anonymous proxy details in all public WHOIS records — invisible to spammers and bots.

Domain Theft Lock

Your domain is locked by default. Any transfer request triggers an identity verification step — only you can move your domain, and only with your explicit approval.

Auto-Renewal Protection

We automatically renew your domain before it expires. You receive reminders 90, 60, and 30 days in advance so you're never caught off guard.

Identity Guard

Your personal contact data never appears in public databases, directory listings, or domain lookup tools — drastically reducing spam and targeted scam calls.

Real-time Alerts

Instant email notifications whenever your domain nameservers, contact info, or DNS records change — so you know immediately if something suspicious happens.

DNS Integrity Monitoring

We continuously monitor your DNS settings for unauthorized changes. If anything shifts unexpectedly, our system flags it and alerts you within minutes.

Up & Running in 3 Steps

1
Register Your Domain

Search and register your ideal domain name from our full list of TLDs — including .com, .ug, .co.ug, .net, .org, and more.

2
Enable Protection

Add Domain Protection during checkout or activate it any time from your client area with a single click — no technical knowledge needed.

3
Stay Protected

We handle privacy, locks, renewals, and monitoring automatically. You focus on your business — we keep your domain safe around the clock.

Protected vs. Unprotected

Feature
Without Protection
With Protection
WHOIS Contact Info
Publicly visible to anyone
Hidden — proxy details shown
Spam & Cold Calls
Your email & phone harvested by bots
Completely blocked from scraping
Domain Transfer
Possible without extra verification
Requires your explicit approval
Accidental Expiry
Domain dropped if payment missed
Auto-renewed with advance reminders
DNS Changes
No notification if DNS is altered
Instant alert sent to your email
Identity Exposure
Full name & address online
Anonymous — your identity hidden

Simple, Transparent Pricing

Domain Protection is included free with all annual hosting + domain bundles.

Add-on

UGX 15,000 / year per domain

Already have a domain with us? Add Domain Protection to any existing domain from your client area — takes less than a minute to activate.

  • WHOIS Privacy Shield
  • Domain Theft Lock
  • Auto-Renewal Protection
  • Real-time Alerts
  • DNS Monitoring
Contact Us to Add

Frequently Asked Questions

If your website is not loading:

1. Check if your domain has expired (Domains section in dashboard)
2. Check if your hosting is suspended (unpaid invoices)
3. Check server status at status.salamahosting.com
4. Clear your browser cache and try again
5. Test from a different network/device
6. Check DNS at https://dnschecker.org

If none of the above resolve the issue:
- Open a support ticket with your domain name
- Include the error message or screenshot
- Our team will investigate within 2 hours

Email troubleshooting checklist:

1. Verify email account exists in cPanel > Email Accounts
2. Check mailbox quota — if full, emails will bounce
3. Verify email client settings:
- Incoming (IMAP): mail.yourdomain.com, port 993 (SSL)
- Outgoing (SMTP): mail.yourdomain.com, port 587 (TLS)
- Username: your full email address
- Password: your email account password
4. Check spam/junk folder
5. Verify MX records point to your hosting server

For webmail access: https://mail.yourdomain.com

If your domain is not loading:

1. Check nameservers at https://dnschecker.org — they should point to:
ns1.salamahosting.com
ns2.salamahosting.com

2. DNS propagation: After changing nameservers, allow 24–48 hours for global propagation

3. Check if domain has expired in your dashboard

4. Check if hosting is active and not suspended

5. Clear your local DNS cache:
- Windows: ipconfig /flushdns
- Mac/Linux: sudo dscacheutil -flushcache

6. Try accessing the site via a different DNS (e.g. 8.8.8.8)

Still have questions?

Our Uganda-based support team is online 24/7. Open a ticket or call us and get a response within 1–4 hours.

1–4 hr response Local support 24/7 available

Your Domain Deserves Better Protection

Register today and get Domain Protection included free — shield your identity and keep your domain safe.